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SaaS

SaaS Platform Reduces CAC by 40%

Client
B2B Analytics Platform
Industry
SaaS
Duration
8 months
-40%
CAC Reduction
+180%
Trial Signups
8.2%
Conversion Rate
150+
Partner Network

Overview

A B2B SaaS analytics platform was experiencing healthy growth but unsustainable customer acquisition costs. They needed a channel that could deliver qualified leads at a lower cost while maintaining conversion quality.

The Challenge

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Average CAC of $1,850 with 18-month payback period

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Heavy reliance on expensive outbound sales and paid ads

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Low brand awareness in target market segments

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Difficulty reaching decision-makers in mid-market and enterprise

Our Solution

Built strategic partner program targeting B2B influencers, consultants, and complementary SaaS tools

Created tiered incentive structure: trial bonuses + recurring revenue share

Developed partner enablement resources including demo environments, pitch decks, and case studies

Implemented PartnerStack with custom integration to Segment for attribution tracking

Built automated lead scoring system to prioritize partner-referred leads

Established co-marketing program with top integration partners

The Results

Reduced average CAC from $1,850 to $1,110 (40% reduction)

Generated 180% increase in qualified trial signups

Achieved 8.2% trial-to-paid conversion rate (vs. 5.8% baseline)

Activated 150+ strategic partners across influencer, integration, and referral categories

Partner channel now drives 28% of new MRR

Integration partners drive 65% larger average deal sizes

Technology Stack

PartnerStackSegmentHubSpot

The partner program has fundamentally changed our go-to-market. We're acquiring customers at a fraction of the cost while actually improving lead quality. It's the ultimate growth lever.

Michael Torres
Chief Revenue Officer

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